Accessibility

We strive to make our website accessible in accordance with the provisions of the German Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz – BFSG) and applicable technical standards.

Status of Compliance

The majority of the content provided on this website is designed to be accessible, enabling people with disabilities to access our services and information on an equal basis to the greatest extent possible. For certain functions, in particular the online booking process, users are redirected to an external platform (“Hotelfinder”).

Note

The booking function integrated on our website is provided by the external platform “Hotelfinder”. We do not have full control over the actual level of accessibility of this platform.

Justification

We maintain ongoing communication with our technical service providers and platform operators in order to remove existing barriers and to promote solutions that continuously improve accessibility both on our website and with external providers.

Feedback and Contact

If you notice any barriers on our website or during the online booking process via our partner platform, please contact us:

• Email: info@hotel-remarque.de
• Phone: +49 541 60960

We will review your inquiry and seek a solution as quickly as possible.

Arbitration Procedure

If your matter is not resolved to your satisfaction within one month, you may contact the conciliation body pursuant to § 16 of the German Act on Equal Opportunities for Persons with Disabilities (BGG).

Link to the conciliation body: https://www.schlichtungsstelle-bgg.de/

Status: October 2025